Privacy Policy

Cristina's Closet respects your privacy. This policy explains what information we collect, how we use it, and how we protect information shared through our website, contact forms, donation platforms, and communications.

Last Updated: June 23, 2026

1. Introduction

Cristina's Closet ("we," "us," or "our") is committed to protecting the personal information you choose to share with us. This Privacy Policy applies when you visit our website, contact us, make a donation or purchase through a third-party platform, or request information from Cristina's Closet.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, location, and any message or details you voluntarily provide through contact forms or communications.
• Donation and Store Information: Donation, purchase, and receipt information processed through third-party platforms such as Givebutter. Cristina's Closet does not store your credit card information.
• Usage Data: Basic information about how visitors use the website, such as pages visited, referring URLs, browser type, and general device information.
• Cookies and Similar Technologies: We may use cookies or analytics tools to improve the website and understand visitor activity.

3. How We Use Your Information

We use information to:

• Respond to inquiries and provide support.
• Process donations, store purchases, and related receipts through third-party providers.
• Communicate about programs, donations, volunteer interest, or community support.
• Send SMS/text messages only when you have opted in.
• Improve website performance, accessibility, and user experience.
• Comply with legal obligations and protect the safety and integrity of our organization.

4. SMS/Text Messaging Privacy

If you opt in to receive text messages from Cristina's Closet, your phone number will be used only for communications related to your inquiry, donation, participation, or requested updates.

• Opt-Out: You may opt out at any time by replying "STOP" to a text message from us.
• Help: For help, reply "HELP" or contact us by email.
• No Sale of Phone Numbers: We do not sell your phone number or share it with third parties for their marketing purposes.
• Message and Data Rates: Standard carrier rates may apply.

5. Data Sharing and Disclosure

We do not sell or rent personal information. We may share information only in limited circumstances:

• Service Providers: We may use trusted providers such as Givebutter, email tools, website hosting services, analytics tools, or communication platforms to help operate our website and programs.
• Legal or Safety Needs: We may disclose information if required by law or if necessary to protect our rights, safety, donors, visitors, or community members.

6. Data Security

We use reasonable safeguards to protect personal information. No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website. If you believe a child has provided personal information, please contact us so we can review and remove it as appropriate.

8. Your Rights and Choices

You may request to access, correct, or delete personal information we hold about you, subject to legal or operational requirements. You may also opt out of text messages by replying "STOP."

9. Third-Party Links

Our website may link to third-party platforms, including Givebutter and other donation or shopping resources. Those websites have their own privacy practices, and we encourage you to review their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates are effective when posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, contact us at info@cristinas-closet.org.